Dating back several decades, Doosan and Daewoo have a long and storied history. In 1976, Daewoo started manufacturing products in South Korea and has since expanded into a global enterprise. During the 1990s, Daewoo established itself in the United States market with the creation of Daewoo Machinery Corp. Despite challenges, including financial struggles in the early 2000s, Doosan eventually acquired Daewoo.

Who is Doosan and What is Their CNC Machine History?

In the winter of 2003, the acquisition of Daewoo by Doosan commenced, and it concluded in the spring of 2005. This event was a crucial moment for both firms, uniting two dominant manufacturing industry brands. Additionally, the acquisition led to the labeling of some CNC lathes with both Doosan and Daewoo names, showcasing the combined proficiency and capabilities of the two companies.

While under the name of Daewoo, the PUMA line has been under Doosan’s banner since 2005. The company continuously pushes boundaries to expand the possibilities in the realm of CNC machines.

How many different machines does Doosan produce?

Doosan Infracore America launched numerous CNC machines, such as the LYNX 220LC and 400MB, the DMV 4020s, and the DNM 500HS, all under its brand name. The company now boasts over 160 dealer networks globally, with approximately 19% of sales generated from the Americas. In 2016, the company rebranded as Doosan Machine Tools, consolidating its status as a top player in the manufacturing sector.

Throughout the years, Doosan and Daewoo have employed multiple versions of controls, with the majority of them being Fanuc. Nonetheless, a few Mitsubishi controls were also utilized. For Fanuc controls, support is more readily accessible, and customers can seek assistance from Doosan’s technical support team. For inquiries related to Fanuc logic or yellow parts (Fanuc parts), customers can directly contact Fanuc.

What is the customer service experience like?

Providing exceptional customer support and service is a top priority for Doosan. The company offers a 24/7 hotline that customers can contact Monday through Friday at (888)-936-6726. Doosan’s technical support team is proficient and can provide assistance with CNC machines, including those of Doosan and Daewoo, regardless of their age. Additionally, Doosan collaborates with a network of distributors for sales and support of its CNC machines. With nearly 30 dealer locations in the United States and several other locations worldwide, the company ensures efficient and comprehensive support to its customers.

What do I do if I purchase a Used CNC Doosan Machine and it doesn’t have a manual?

If you’re purchasing a previously owned Doosan or Daewoo machine and it lacks manuals, don’t fret as they can be acquired. Customers may contact their local dealer with the machine’s serial number to purchase any necessary manuals. When purchasing a used Doosan CNC machine, multiple manuals, such as parts, electrical, instruction, and operations manuals, should be included. For optimal assistance with a particular Doosan machine you’re interested in, search for the blue book containing machine parameters within the electrical cabinet. If you cannot locate it, ask the seller if they can furnish it or you can try to find from a third party distributor.

Doosan’s lathes are one of the company’s most sought-after products, and they come in various configurations to cater to diverse requirements. These configurations include horizontal compact, high-performance, multi-tasking, multi-axis, twin spindle, aluminum wheel turn, vertical turning centers, and vertical ram-type options. While under the name of Daewoo, the PUMA line has been under Doosan’s banner since 2005. Doosan’s dedication to excellence and ingenuity has earned it a reputation as a reliable player in the manufacturing industry. The company continuously pushes boundaries to expand the possibilities in the realm of CNC machines.

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